Copyright 2016 The Colorado Climbing Company, All rights reserved. The Colorado Climbing Company offers rock climbing, ice climbing, mountain climbing, climbing instruction with professional climbing guides. For reservations call: 719-209-6649 or e-mail firstname.lastname@example.org
We know you may have a lot of questions about your climbing trip. So here are some of the more frequent questions we receive. Don't hesitate to call or e-mail if you have other questions, we would be happy to hlep you.
How early should I book my trip? The sooner the better. While we can sometimes accomodate walk-ins or same day trips for rock and ice climbing, usually we cannot. The sooner in advance you book your trip the more likely it is we will have guides available for the date and location you are interested in. For more advanced trips such as alpine climbs or international trips we need at least 30 days notice to be able to arrange our own travel and accommodations.
Why should I hire a climbing guide. I have experienced friends, can't I learn from them? It is not a requirement that new climbers hire a climbing guide but as is printed on the warning labels of almost all climbing equipment, climbing is inherently risky. With proper instruction you can avoid or lessen those risks. Climbing guides with professional training will make sure your first climbing experience fits your goals and needs while instilling you with good habits. Many climbers pick up dangerous habits from less experienced climbers and may not learn as quickly as they'd like. By hiring someone with professional training you can acquire the desired skills more efficiently and avoid picking up any bad habits.
I have never climbed before. Do I need any sort of special training or skills to climb? No training or experience is necessary although we can teach many climbing skills to those who are interested in learning. We will spend a few moments at the beginning of every climbing trip going over some basic safety procedures and teaching you the basics necessary to keep everyone safe during the day. If you would like to learn more about climbing our guided climbing classes are offered on a scheduled basis or you can schedule a custom guided course at your convenience.
I do not have any equipment. Do I need to purchase or rent equipment so I can do this? If I have my own do I have to use yours? Aside from appropriate clothing for the weather during your trip there is no need to pay to purchase or rent climbing equipment. Included in the cost of your guided climbing trip or class is all the climbing equipment necessary. If you own your own equipment or decide you would like to purchase equipment beforehand and would like to know how to use it we would be glad to show you how.
My family or friends are worried this is not a safe activity? Part of what makes climbing exciting is that as an adventure activity it has risk. By taking proper precautions dangers can largely be eliminated or reduced. We hire our guides on the basis of their ability to manage the risks that do exist while climbing so you can enjoy the activity without having to worry about being in danger anymore than when you drive home from your climbing trip.We have a safety record that speaks for itself and aside from minor scrapes and scratches all of our guests have come away from their climbing experience unscathed.
Should I tip my guide? Tipping is customary in the guiding industry and lets your guide know they provided you with good service. It is not a requirement but your guide will greatly appreciate it. You can use other service industries like restaurants as a reference.
What is your cancellation policy? If for some reason you need to cancel your course or trip outside of 30 days you will receive a full refund less service charges to cover our costs incurred. For trips less than $500 this service charge is $50 and for those more than $500 this service charge is $100 or 10% of the trip cost, whichever is greater. If you must cancel within 30 days of the course or trip a refund of 50% will be given. All balances are due before the start of any course or trip and no refunds will be given once the course or trip commences. In the case of unsafe conditions or weather we will do our best to reschedule. If this isn't possible you will receive a refund less the previously outlined service charges.
Have more questions? Don't hesitate to give us a call at 719-209-6649 or send us an e-mail at email@example.com
"Sarah and I had an awesome time. We were both impressed by and appreciated the fact that you actually taught us some of the finer points of climbing, rather than just setting a rope and saying "there you go." -Mike, Wisconsin